GoAccess

HOA visitor management software

Visitor management for gated communities.

Visitor management for gated communities brings residents, guests, gate attendants, and managers into one workflow. GoAccess connects guest invitations, digital passes, check-in, and access records so each arrival has the context it needs.

Explore it with your community How it works
GoAccess resident visitor invitation and digital guest pass interface

How it works

From invitation to a recorded arrival.

  1. Residents invite

    Add a guest or vendor from the web, iOS, or Android app. Share a single-use QR visitor pass and include the information your gatehouse needs.

  2. Gate staff verify

    Find the household and expected visitor, review gatehouse notes, and scan or print passes with compatible equipment. Follow your community’s approval process for unexpected arrivals.

  3. Managers review

    Manage households and staff permissions, review visitor activity, and export reports. Connect vehicle records through license plate recognition where configured.

For residents

A guest list residents keep themselves.

Residents add guests from the web, iOS, or Android app and choose how long access should last. Every guest receives a pass with a QR code and a six-digit PIN.

  • Permanent, temporary, recurring by weekday, or one-time passes
  • Passes shared from the phone and saved to Apple Wallet or Google Wallet
  • Event guest lists for parties and gatherings
  • Guests can also be registered by phone through the automated call-in line

For the gatehouse

Check-in with the full picture in front of the officer.

Gate staff search the expected guest list, capture a photo, plate, and driver license, and let residents know their guest has arrived.

  • Driver license details read automatically at check-in
  • Community-wide and household-level banned visitor lists
  • Optional plate requirement before a guest is admitted
  • Pass printing on Zebra label printers
  • Arrival alerts to residents by email, text, or push notification

Built for daily operations

One visitor record. Useful to every team.

  • Guest lists and digital passes

    Residents can prepare for visits without maintaining a separate paper list at the gate. Single-use digital passes give guests something clear to present on arrival.

  • Vendor and delivery arrivals

    Keep service-provider visits connected to households and community rules. Review recurring vendors, delivery procedures, and contractor approval requirements during configuration.

  • Gatehouse visibility

    Bring expected guests, visitor alerts, and vehicle context together. Officers see banned visitors and expected guests before they open the gate.

  • Resident support

    Residents can contact the U.S.-based GoAccess support team directly. Guided onboarding and training help administrators and gate staff adopt the workflow.

Built for every role

One visitor record, three points of view.

  • Residents

    • Add and manage guests from any device
    • Share passes and save them to wallet apps
    • Review their own household access log

  • Gate staff

    • Search expected guests and check them in
    • Capture plates, photos, and driver licenses
    • See banned visitors before opening the gate

  • Managers

    • Manage households and staff permissions
    • Run visitor, access, and daily activity reports
    • Export reports to CSV

Works with your setup

Fits the equipment and systems you already run.

Integrations depend on your hardware and are confirmed during your community assessment.

  • Apple Wallet & Google WalletGuest, resident, and tenant passes saved to the phone
  • 2N kiosksGuests enter their PIN or scan a QR code at the gate
  • Zebra printersPrinted passes from the gatehouse
  • Jonas Club SoftwareClub guest lists sent to the gate

Prepare for a useful demonstration

Bring your gates, people, and questions.

These details help us review a configuration that fits your community.

  • Household count, staffed gates, and peak visitor periods
  • Guest, vendor, delivery, and event approval procedures
  • Existing pass printers, scanners, credentials, and network connections
  • Resident data exports, staff roles, and training requirements
Request a demo Onboarding and implementation

Product availability and scope are confirmed for each community configuration.

Questions from communities

Every detail considered.

What is HOA visitor management software?

It helps a community register, authorize, and record guests and service providers. Residents maintain invitations, gate staff verify arrivals, and managers review activity through a shared system.

Can residents send passes from a phone?

Yes. GoAccess supports resident invitations on web, iOS, and Android, including single-use QR visitor passes. Available access options depend on your community configuration.

Can we keep our pass printers and scanners?

GoAccess supports compatible existing equipment. We review your printer and scanner models, credentials, and gate setup before confirming what can be reused.

How much does visitor management software cost?

Request a scope-based proposal covering software, access points, equipment, installation, migration, and support. GoAccess confirms the configuration and pricing for your community rather than publishing a universal per-home rate.

What should we confirm about internet outages?

Ask for a demonstration of your proposed gatehouse and controller behavior during an outage, including backup connectivity, manual procedures, and recovery. Do not assume every part of an access system operates the same way offline.

The GoAccess suite

Works alongside

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