Buzzers vs. Modern Intercom Systems

Choosing the right entry system for a condominium is one of the most important security and convenience decisions a property manager, HOA board, or condo association can make. For decades, traditional buzzers were the standard solution. They allowed residents to remotely unlock doors when guests, service providers, or delivery personnel arrived. However, as technology evolved, modern intercom systems emerged offering more advanced features like video verification, smartphone access, cloud management, and integration with visitor management software such as GoAccess.

If you are a condo owner, association manager, or part of an HOA board, you might be asking: Should we stick with buzzers, or upgrade to a modern intercom system? This article compares both technologies in depth, explores their benefits and limitations, and helps you make an informed decision for your community.

What Are Condo Buzzers?

Buzzers are basic entry systems that allow visitors to press a button corresponding to a unit. The resident hears the buzz inside their apartment and can press a button to unlock the main entrance.

Key Characteristics of Buzzers:

• Audio-only communication.
• Wired connections that require installation and maintenance.
• No video verification—residents rely on voice recognition.
• Typically lower upfront costs.

Buzzers are straightforward and widely used in older condo buildings. However, their simplicity often means limited functionality in today’s digital-first world.

What Are Modern Intercom Systems?

Modern intercom systems are digital access solutions that combine security, convenience, and smart technology. Instead of relying on audio-only communication, these systems often include video calling, mobile access apps, cloud management, and integration with smart locks or visitor management software.

Key Features of Modern Intercoms:

• Video verification so residents can see who is at the door.
• Mobile apps that allow remote unlocking from anywhere.
• Cloud-based management for easy updates and remote administration.
• Integration with GoAccess for visitor management, delivery tracking, and vendor access.
• Touchless entry options such as QR codes, key fobs, or Bluetooth.

These systems are designed for today’s security needs and lifestyle expectations.

Pros and Cons of Buzzers

✅ Advantages of Buzzers:

1. Low upfront cost – Basic buzzers are cheaper to install.
2. Simple to use – Easy for residents who prefer no tech learning curve.
3. Minimal infrastructure needs – Standard wiring is usually enough.
4. Proven reliability – Buzzers have worked in condos for decades.

❌ Disadvantages of Buzzers:

1. No video verification – Security risks if residents cannot see who is entering.
2. Limited features – No cloud control, no mobile apps, no delivery integrations.
3. Outdated technology – Not aligned with modern resident expectations.
4. High maintenance costs – Wired systems often require repairs and upgrades.
5. Not scalable – Adding new units or integrating with other systems is difficult.

Pros and Cons of Modern Intercom Systems

✅ Advantages of Modern Intercoms:

1. Enhanced security – Video calls ensure residents see visitors before granting access.
2. Mobile convenience – Residents can manage entry from their smartphone.
3. Cloud management – Managers can control access remotely without onsite staff.
4. Integration capabilities – Works with GoAccess, delivery services, and smart locks.
5. Future-proof technology – Easily updated with new features via software.
6. Visitor tracking – Keeps a digital log of entries for better accountability.

❌ Disadvantages of Modern Intercoms:

1. Higher upfront investment – Hardware and installation can cost more.
2. Internet dependency – Requires stable connectivity for cloud features.
3. Learning curve – Some residents may need orientation for new features.

Key Comparison: Buzzers vs. Modern Intercoms

Why HOAs and Condo Associations Are Upgrading

Modern intercom systems align with changing resident expectations. In today’s fast-paced world, people expect mobile convenience, package delivery support, and enhanced security. HOAs are realizing that upgrading improves not only resident satisfaction but also property value and appeal to new buyers.

For example, when paired with GoAccess visitor management software, a modern intercom system allows:

• Seamless contractor and vendor access.
• Delivery driver notifications.
• Emergency entry management.
• Full access logs for community safety.

Use Cases for Buzzers and Intercoms

When Buzzers Make Sense:

• Small condo buildings with limited budgets.
• Communities where residents prefer simplicity.
• Buildings where internet infrastructure is unavailable.

When Modern Intercoms Make Sense:

• Large or luxury condo communities.
• HOAs seeking to reduce security risks.
• Properties with high delivery traffic (Amazon, food services, etc.).
• Communities upgrading amenities to attract buyers.

The Role of GoAccess in Condo Security

While buzzers offer basic entry, modern intercoms paired with GoAccess deliver comprehensive security and visitor management. GoAccess integrates with intercom systems to:

• Automate visitor check-ins.
• Provide real-time entry notifications.
• Enable keyless, touchless access.
• Enhance HOA emergency response planning.

This makes GoAccess not just a tool for convenience, but a strategic solution for community safety and management efficiency.

Final Verdict: Which Is Better?

For most condos, especially in competitive real estate markets like California, modern intercom systems are the better choice. While buzzers remain a low-cost option, they cannot compete with the security, convenience, and future-readiness of digital intercom systems.

If your condo association is considering an upgrade, pairing a modern intercom with GoAccess visitor management software will ensure your community is safe, efficient, and appealing to residents.

Conclusion

The debate of buzzers vs. modern intercom systems boils down to a choice between basic affordability and advanced security with convenience. For long-term value, reduced liability, and improved resident satisfaction, modern intercoms with GoAccess integration are the clear winner.

Condo associations, HOAs, and property managers who embrace this technology will not only future-proof their buildings but also create safer, more connected communities.